People You Meet in a Coffee Shop

They Put the “Roast” in Medium Roast

Billy Frazier
4 min readDec 11, 2024

The Broken Barista

Who could forget the severely overworked and underpaid barista at the front counter? All they wanted was to pay their way through college and receive that Bachelor of Fine Arts in Creative Writing, but now their job description includes part-time human coffee maker, part-time therapist, and full-time emotional punching bag. How the hell do they juggle operating a high-powered espresso machine and high-quality latte art all while being berated by the asshole lawyer in front of you yelling at his soon-to-be ex-wife on the phone. Maybe they should go back to sharing their poetry in coffee shops instead of working in them…

The Noob

We all know them or are them. Every time you go to a Starbucks, they puff out their chest after announcing, “Of course, I know what I want to order!” As soon as they reach the counter, they choke. They thought they had more time. They swear there were two more people in front of them! They start quivering and sweating profusely as soon as the barista asks, “Is there something I can help you with?” After three excruciating minutes of hemming and hawing, they finally give up and ask for a small drip coffee. Hey, you’ll get ’em next time, champ!

The Insta-famous…

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Billy Frazier
Billy Frazier

Written by Billy Frazier

Principal experience designer, writer, and leader who’s fumbling forward through a creative career while helping others do the same. fumblingbook.com

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